01
Operations consulting
Redesigned real operating work at a UK digital bank.
Three years inside operational transformation, helping teams reduce manual overhead and move critical work onto better systems.
About Demi
Built for the gap between AI product and real operations.
Demi exists for CEOs and COOs who need operational leverage from AI, but do not want generic advice, disconnected prototypes, or automation that sits outside the systems the business actually runs on.
Why Demi
Product leadership in agents. Real operations work.
Josh was a product lead at Relevance AI, one of the leading agent-building platforms, where he helped build core agentic product and contributed to 300% revenue growth in a year.
He also spent three years in operations consulting at a UK digital bank, helping deliver a re-platforming migration and redesigning manual processes to reduce operational overhead.
02
Agent product
Built agentic product at Relevance AI.
Product lead experience inside one of the leading platforms for building AI agents, with hands-on exposure to how agent systems actually get adopted.
03
Growth context
Worked through rapid commercial scale.
Contributed to core product during a year of 300% revenue growth, where speed, reliability, and operational clarity mattered.
04
Demi
Now focused on agentic operations for tech companies.
Demi brings agent product experience and operations work together for companies that need practical efficiency, not generic AI advice.
Operating principles
How Demi decides what is worth building.
The principles are there to keep agentic operations practical, measurable, and safe enough to run inside real businesses.
01
Start with the process, not the model.
The work begins with queues, handoffs, decisions, exceptions, and customer impact before choosing any AI approach.
02
Build into systems the company already owns.
Useful agentic operations should live inside the codebase and tools the team depends on, not beside them.
03
Keep humans in the loop where risk requires it.
The aim is not blind automation. It is better operating leverage with clear review points and accountability.
04
Measure growth, margin, and customer experience.
Every workflow should prove whether it improved speed, effort, quality, capacity, or customer outcomes after launch.
Work with Demi
Identify the highest-leverage areas for agentic operations.
Bring the customer operation that is slowing growth, weakening margin, or creating unnecessary customer delay. Demi will work out where agentic operations can create the clearest efficiency gain.