01
Assess
Map the operational landscape
Map the process, systems, handoffs, exceptions, data, and review points with your team.
Scale customer operations with agentic infrastructure.
We build agentic operations into the systems you already own to drive operational efficiency.
For CEOs and COOs at tech companies where customer work is still too manual.
What Demi does
Agentic operations, built into the systems you already own.
Demi designs and implements production workflows inside your codebase and operating tools, so the business gets durable operating capacity instead of another fragile automation layer.
Our service
Step 1: assess. Step 2: build. Step 3: improve.
Start by identifying the highest-leverage areas for agentic operations, then move into outcome-priced implementation when the business case is strong.
Step 01
AssessAgentic Operations Assessment
A fixed-scope assessment of the customer operation most likely to release growth, margin, or customer experience capacity.
- Current workflow map
- Automation opportunity and risk review
- Data, system, and human-in-the-loop requirements
- Business case and version-one roadmap
Best for: Teams that know manual customer work is becoming a constraint, but need a precise path before committing to a build.
Step 02
BuildOutcome Build
Implementation priced around the operational result, not day rate. Demi designs, builds, tests, and launches the workflow inside the systems you already own.
- Agentic system design
- Codebase and tooling integration
- Evaluation, testing, and controlled launch
- Team handover and operating documentation
Best for: Companies ready to reduce manual workload, improve response speed, or unlock capacity in a real operation.
Step 03
ImproveOngoing Operations Partner
A light ongoing layer for monitoring, improving, and expanding agentic workflows after launch.
- Monthly performance review
- Fixes and workflow improvements
- Impact reporting
- Next-process roadmap
Best for: Teams that want the first workflow to become the start of a practical agentic operations roadmap.
Workflow fit check
Is your manual ops workflow a good fit for Demi?
Answer a short assessment and get a practical read on whether your workflow has enough business value, repeatability, and upgrade potential for agentic operations.
01Manual steps
02Upgrade fit
03Risk flags
Get a practical read on one workflow before booking a deeper review.
Who we work with
For growing tech companies where manual operations are becoming a constraint.
We work with companies where customer, revenue, or internal operations are becoming too manual: slowing growth, increasing cost, and creating avoidable customer delay.
Best fit
Operationally intense teams with a clear cost, capacity, or customer experience problem.
£5m-£100m revenue tech companies
Companies with operationally intense customer, revenue, or internal processes where the work is digital enough to automate properly.
Manual operating workflows
Teams still relying on queues, approvals, handoffs, record updates, or review workflows to move customer work forward.
Capacity and cost pressure
Operators who need to reduce cost or increase capacity without simply adding headcount every time the business grows.
First step
Identify the highest-leverage areas for agentic operations.
Bring the customer operation that is creating delay, margin pressure, or growth constraints. Demi will map where agentic operations can create the clearest efficiency gain.